Blog: Charlotte Jais
How we’re streamlining the way we book in research participants
I’m sure it won’t come as a surprise to anyone with experience of booking participants for research sessions that this…
Sharing our experience with the next generation of designers and user researchers
Emma and I were recently invited back to give another online guest lecture about user research to the MA Design…
What being adaptable looks like in practice as a user researcher
As a user researcher, an important part of my skill set is being flexible and adapting mid-activity when needed. This…
Digital inclusion and why it’s not enough to just focus on accessibility
Last year I blogged about the work I’d been doing around strengthening our approach to accessibility. Over the last…
Balanced, Enough and Just Right: A Lagom Mentorship
A blog by Juliet Kearsey. When cruising across job boards, all graduates dread coming across the E word [experience].
How user research helped me stay connected while shielding
Thanks to the fact that I have ulcerative colitis, I regularly take medications that suppress my immune system. This…
Strengthening our approach to accessibility
I recently did some research into digital accessibility to explore how we can strengthen our work in this area. While…
Introducing students to how we do user research at Lagom
As part of Lagom’s ongoing “leg up” work, earlier this year Adam and I gave a (virtual) talk to…
Running concept feedback sessions without any concepts
We recently carried out some concept feedback sessions as part of a project that didn’t have an existing service. This…
My first few weeks at Lagom
When Liam suggested that I write a blog post to introduce myself, my initial instinct was to talk at length…