Blog
Happy New (work) Year!
For me the start of the new working year is not January or the end of the financial year.
A user researcher’s perspective on discoveries and development phases
I love the breadth to our work at Lagom. I could be onto the fifteenth user interview of a…
We did too many stakeholder interviews (again)
At a retrospective the other day, during the “what went less well?” bit, someone added the card: “we did too…
What happens when we use targeted, personal participant recruitment
Before we kick-off a new Discovery project, we run a user role mapping session with the client to understand each…
A blog about a blog
I was recently asked to write a short piece for GatherContent. I talk about my experiences as a user…
And the 21 trees goes to Scotland
Since I started Lagom Strategy, the principle has always been to tread lightly and make a positive impact on the…
How many completions of a survey is enough?
I often get asked this question by clients when we run a survey as part of a piece of user…
COVID-19 Update
We are open for business and embracing our physical remoteness.
Get LagomMail
We’re not that big on marketing ourselves at Lagom. We want our work to do our marketing for us. If…
Moderated card sorts – physical or digital?
I recently carried out a day of moderated open card sort testing as part of a website refresh project, which…